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Section 14C: Error in electronic communications

Electronic Transactions Act

This section is inserted by Act No 5 of 2026, section 8.

consolidated text (as at 2012, amended since). juris shows the text as it was consolidated; it does not confirm that this is the law in force today.

14C. Error in electronic communications (1) Where a natural person makes an input error in an electronic communication exchanged with the automated message system of another party and the automated message system does not provide the person with an opportunity to correct the error, that person, or the party on whose behalf that person was acting, may withdraw the portion of the electronic communication in which the input error was made if the person, or the party on whose behalf that person was acting – (a) notifies the other party of the error as soon as possible after having learned of the error and indicates that he made an error in the electronic communication; and (b) has not used or received any material benefit or value from the goods or services, if any, received from the other party. 172 Acts 2026 (2) Nothing in this section affects the application of any rule of law that may govern the consequences of any error other than as provided in subsection (1).

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