Section 14C: Error in electronic communications
This section is inserted by The Electronic Transactions (Amendment) Act 2026, section 8.
consolidated text (as at 2012, amended since). juris shows the text as it was consolidated; it does not confirm that this is the law in force today.
14C. Error in electronic communications
(1) Where a natural person makes an input error in an electronic communication
exchanged with the automated message system of another party and the automated
message system does not provide the person with an opportunity to correct the error,
that person, or the party on whose behalf that person was acting, may withdraw the
portion of the electronic communication in which the input error was made if the person,
or the party on whose behalf that person was acting –
(a) Notifies the other party of the error as soon as possible after having learned
of the error and indicates that he made an error in the electronic
communication; and
(b) has not used or received any material benefit or value from the goods or
services, if any, received from the other party.
(2) Nothing in this section affects the application of any rule of law that may govern
the consequences of any error other than as provided in subsection (1).
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Questions this section answers
- Can I withdraw an electronic communication if I made an input error and the system didn't let me correct it?
- What must I do to withdraw an electronic communication after making an input error?