Section 138:
consolidated text (as at 2016, amended since). juris shows the text as it was consolidated; it does not confirm that this is the law in force today.
138. The procedure shall have the following stages—
(a) workplace representatives shall raise the issue in dispute with management at the level directly concerned;
(b) failing settlement, it shall be referred to a higher level within the establishment; and
(c) if still unsettled, it shall be referred to further agreed stages, for example, to a stage of an industry-wide procedure, or to a higher level
within the establishment.